Workshop Community: Business Process Innovation and Improvement
Workshop 2014: How to apply an organizational change approach that is aligned with the new ISO standard 33014 (morning) and how to apply outsourcing business strategies (afternoon)
Morning Workshop Program – Organisational Change Strategy
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Jan Pries Heje & Jørn Johansen
The aim of this workshop is to give the participant an overview of different
approaches that can be used for organizational change with IT. Approaches such as business process reengineering, commanding, metrics-driven and production-focused change will be covered as well as more critical and reflective approaches such as employee-driven change, attitude-focused change, exploration and socialization as change. Furthermore optional or voluntary change and the mechanisms influencing diffusion and adoption of IT will be covered. |
| 9.00-10.00 |
Opening Key Note
Change Strategy for ISO/IEC 33014: A multi-case study on which change strategies were chosen
J. Pries Heje, Roskilde University, J. Johansen, DELTA, Denmark
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| 10.00-12.00 |
Workshop and Discussions
ISO 33014 and Organizational Change
Participants will learn to choose a
good organizational change strategy based on contingencies. Participants will also
learn how to apply an appropriate organizational change approach that is aligned
with the new ISO standard 33014.
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Afternoon Workshop Program – Outsourcing Strategies
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Fabien Heuskin, Consultant at D&H and Corporate Trainer at DH-Academy, Luxembourg
The workshop focuses on the D.M.O. framework, real life illustrations and very pragmatic exercises of the different sourcing phases of the framework. It will be mix / combination between a brainstorming, a game and a formal exercise. The case study is illustrating the deployment of an amusement park, from the setup with the selection of the suppliers, to the change of some suppliers and to the move of the park. The focus is to challenge the participants on practicing the different processes of the phases (Strategic control, Steering, Delivery and Closing).
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13.00-14.00
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Opening Key Note
Process Improvement in Steering & Control in an Outsourced Environment, concepts and practitioner
Fabien Heuskin – Senior Consultant in practicing D.M.O., France |
14.00-17.00
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Workshop and Discussions
The case study is distributed to the participants in advance and shortly introduced in the opening session.
Selected Practical Exercises for
- drawing up and managing contracts. Strategy – Steering – Delivery – Closing, and
- Elaborate the role of different actors in managing the demand and supply relationship
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Networked Workshop 2012: Business Process Management (CertiBPM)
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The Business Process Management workshop will take place at the EuroSPI² 2012 Conference, 25.6.2012, 9.00 - 17.30 at the BENA Business Base Nineteen, Vienna, Austria, Room: KR2.
Moderated by:
Workshop Topics
- Current state of BPM in 2012
- From business process identification and modeling to automation
- BPM learning and certification
- BPM in different countries and industry sectors
- BPM governance
- BPM terminology
- BPM in HEI
Target Group
This workshop is targeted to all managers who wish to: identify, document, model, analyze, simulate, automate or implement business processes, manage business process projects, change the way their employees work. For example: project managers, CIOs, quality managers, organization managers, process owners/designers, unit leaders, business analysts, IT architects, researchers, professors, students...
Workshop Programme
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Workshop Theme 1: Learning to implement BPM in your organization: how deep you should go?
by Tomislav Rozman, BICERO Ltd., Slovenia
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Workshop Theme 2: Implementing BPM in Romania - Experiences from the CertiBPM Project
by Anca Draghici, "Politehnica" University of Timisoara, Romania
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Workshop Theme 3: EU Project BPM-GOSPEL – Applying Compliance Management Scenarios in Business Process Modelling for Trusted Business Coaching Programs
by János Ivanyos, Memolux Ltd., Hungary
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Workshop Theme 4: Terminology Management for Business Processes
by Gabriele Sauberer, TermNet, Austria
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Workshop Theme 5: Create Executable Workflows from Process Models without Coding
by Oliver Hammrich, Method Park, Germany
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Involvement of the participants
Open discussion about the right amount of BPM in organizations will be held. Discussion’s main topic will be: obstacles and pitfalls of implementing BPM in an organization (BPM technology vs. human factors vs. culture vs. size of the organization)
Expected results
The result will be summarization of focus group discussion, which will be published as a report.
Moderated Workshop
Questions and Topics Elaboration
In a moderated workshop attendees will elaborate specific goals which help to answer the main question "How can I improve my business processes?".
Working Groups
Attendees and the speakers will form working groups to elaborate the topics and propose practices to address how the goals can be transferred to the existing BPM strategy.
Workshop Summary
The workshop moderator will provide a summary report of the workshop to all participants within 4 weeks after the conference.
This 2 year project has been funded with support from the European Commission (programme LifeLong Learning - action Leonardo da Vinci - Transfer of Innovation). This publication [info page] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Workshop Communities:
SPI & Innovation ǀ Functional Safety ǀ SPICE Assessors ǀ Business Process Management and Improvement ǀ Measurement ǀ SPI in SMEs
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